Overview

UBC Film Society Website Redesign

Client: UBC Film Society

Timeline: Aug 2024 - Oct 2024

My Role: UX Design, Branding, Logo Design

Platform: Figma, Figjam, Wix

Team: Solo Project

Introduction -> Research -> Problem Breakdown -> Design process -> Results -> Future Improvements

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Increase in memberships

Memberships increased from 6-10 clicks a month to 59-63 clicks.

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Increase in subscription

More visitors left wanting to be updated about at The Film Society

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Increase in revenue

From online membership purchases in a single term

Introduction

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The Film Society had been working based off the assumption that “most people just follow our instagram anyway”.

Research
Semi-structured interviews revealed

"It took me a while to find the membership button"

"Some buttons just move me to the wrong part of the same page"

"Why is there information here from 2021?"

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Problem Breakdown

Unclear navigation

Membership purchase: Users needed to navigate to an arbitrary page.

Redundancy and clutter

Unnecessary pages, redundant or expired info and low ideological coherence

High maintenance

Too many sections requiring regular manual updation

Redesign Goals

Clear Information Architecture

Organize sections into logically coherent groups

Effective communication

Make the website both informative and inspiring

Eliminate errors

Remove old information and prevent future errors

Design process and decisions

Early ideation and sketches

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Style guide

Created a moodboard and style guide with colours inspired by theatres and popcorn

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Design decision: 11 pages to 4

Grouping similar information, deleting irrelevant content and reducing the number of pages cast the spotlight on what was essential and made features discoverable.

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Design feature: Bento box inspired section

A bento box inspired section quickly informs users on different activities while prompting membership purchases and subscriptions

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Design feature: 3 birds, one stone

An instagram plugin allowed users to:

  1. Quickly navigate to the Instagram page

  2. Know latest upcoming events

  3. While removing need for executives to manually update the site.

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Identity: New logo, new FilmSoc

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Results

The results were overwhelmingly positive...

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Increase in memberships

Memberships increased from 6-10 clicks a month to 59-63 clicks.

0
Increase in subscriptions

More visitors left wanting to be updated about at The Film Society

0
Increase in revenue

From online membership purchases in a single term

Future improvements

The curtains haven’t fallen yet...

Responsiveness

The website is desktop optimized although 48% of users access the website on their phone.

Migrating away from Wix

While Wix allows easy development and management, it falls short in terms of responsiveness.

New features

The FilmSoc. intends to sell merch and can use their website as a platform